News & Press Resources
Case study: Be At One achieves unprecedented growth in sign-ups and revisits with Feed It Back
27 July 2017
With continually increasing pressure on consumers' wallets, successful operators need to improve their guest experience faster and more intelligently than their competitors to realise their growth plans.
Press Release: The Stable continues to challenge industry preconceptions with Feed It Back
20 July 2017
The Stable, the fast growing 17-venue pizza, pie and cider brand owned by Fuller’s, has signed a multi-year agreement with Feed It Back, the EPOS-linked guest feedback service, to provide dish specific insight and support operational improvement.
Press release: BELLA ITALIA GOES LIVE WITH FEED IT BACK TO TURN GUESTS INTO LOYAL FANS
18 July 2017
Bella Italia, the leading 107-venue Italian restaurant chain, has gone live across all sites with Feed It Back, the EPOS-linked guest feedback service, following a successful trial involving a clutch of venues.
Press Release: DIRTY MARTINI USE FEED IT BACK AND FIND STAFF MOTIVATION IS UP AFTER 3 MONTHS
12 July 2017
Dirty Martini, the fast growing 8-venue cocktail bar brand, subscribed to Feed It Back, the EPOS-linked guest feedback service, in March and has identified staff motivation as the key benefit amongst others.
Case Study: Las Iguanas makes better decisions, improves guest experience faster and grows marketing database within 3 months
05 June 2017
With ever increasing competition amongst casual dining brands, successful operators need to improve their guest experience faster and more intelligently than their competitors in order to accelerate growth.
Whitepaper: BIG DATA – WHAT IS IT? Insight by Zonal, Powered by CGA Peach
21 February 2017
GO Technology by CGA and Zonal, tracks consumer attitudes and experiences with technology when eating and drinking out. The research of 5,000 UK adults is conducted quarterly to gain an insight over a period of time to measure consumer behaviour and trends, helping operators to keep one step ahead.
Press Release: Las Iguanas goes live with Feed It Back to improve their guests' experience faster
03 February 2017
Las Iguanas, the fast growing 53-venue restaurant chain, have gone live across all sites with Feed It Back, the EPOS-linked guest feedback service, following a successful two-month trial across several venues.
Press Release: Be At One becomes the latest group to sign up to Feed It Back to improve guest experience
03 November 2016
Be At One, the fast growing 31-venue cocktail bar chain, have subscribed to Feed It Back, the EPoS-linked guest feedback service, to improve the guest experience.
Article: Using customer feedback: Be a positive part of the loop
08 August 2016 - The Morning Advertiser
Online feedback is increasingly being used by consumers to research the best place to have a pint or enjoy a meal and it's a trend that’s set to continue.
Press Release: Brakspear launches new customer feedback scheme
16 September 2015
Brakspear is introducing a new customer feedback and reward scheme across its five managed pubs in partnership with guest feedback specialists Feed It Back.
Propel Friday Opinion
20 March 2015 - Customer feedback with respect by Carlo Platia
Click the button below to read the full article on the Propel website (scroll down to read the article, which is the fourth on that page).
Press Release: Brains commits to Feed It Back insight programme for three years
24 February 2015
Renowned family brewer Brains has signed up to an initial three-year period with insights system Feed It Back, ensuring the Cardiff-based brewer receives specific feedback for each of its 120 managed venues.